We make every effort possible to make sure that colour, shape and sizing are represented as realistically as possible. We cannot, however, make exact guarantees, as digital representation on different web browsers and computer screens can make colour vary.
Goods will be dispatched in 5-7 working days of receipt of payment.
For UK deliveries we use Royal Mail.
For overseas deliveries we use Royal Mail Parcel Force. We do not cover any customs import duties or taxes within our overseas deliveries nor unfortunately can we predict or offer advice on what these may amount to. All responsibilities for these are for the customer to arrange.
Overseas packages may be subject to inspection and opened at customs, causing delays beyond our control. Please note shipments overseas cannot exceed 2Kg. This is due to postal restrictions and for us to keep costs down. If your order exceeds 2Kg, our system will not let you place the order. We suggest you split the order up. Sorry for any inconvenience.
Returns, Refunds and Exchanges
If for any reason you are unhappy with your online purchase you may return it within seven working days of delivery for a refund. All refunds will be credited with the same payment as the original purchase. Please email your receipt and a brief reason why you would like to return the item to firstname.lastname@example.org.
The customer is responsible for the safekeeping of the goods and safe passage back to us and we do not accept liability for goods that have been damaged or lost in transit back to us. Please ensure that you correctly package the goods for their return and provide a tracking number for the item so its whereabouts can be accounted for.
215 Bethnal Green Road
London E2 6BS
Replacement or refunds will be offered for damaged goods. Please notify us within 24 hours of the receiving the goods by emailing us at email@example.com with a copy of your receipt and a brief explanation of the problem.
If you wish to cancel an order, please telephone or email us as soon as possible as we do try to process orders as quickly as possible and if the goods have already been dispatched, you will need to return them to us in accordance with our returns policy.